Terms and Conditions

Welcome to Dhumra Diamonds. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services.

General

• These Terms and Conditions (“Terms”) govern your use of the Dhumra Diamonds website and the purchase of products from our store.

• By using our website or purchasing our products, you agree to these Terms. If you do not agree, please refrain from using our services.

• We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes acceptance of the revised Terms.

Products and Services

• All products displayed on our website are subject to availability. We reserve the right to discontinue any product without notice.

• We make every effort to display product colors and descriptions accurately, but we do not guarantee that your device’s display will perfectly reflect the actual product.

• Custom orders are non-refundable and may require additional processing time.

Pricing and Payments

• All prices are listed in [currency] and include applicable taxes unless stated otherwise.

• We reserve the right to change prices at any time without prior notice.

• Payments must be made in full at the time of purchase using the payment methods provided on our website.

Shipping and Delivery

• We offer free shipping on all orders. Please refer to our Shipping Policy for detailed information about processing times, delivery times, and tracking.

• International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Returns and Refunds

• We accept returns and exchanges within 10 days of delivery, provided the item is in its original condition and packaging. Custom or personalized items are non-refundable.

• Refunds will be issued to the original payment method. Please refer to our Return Policy for more details.

Warranty and Repairs

• We offer a 365 days warranty on all our products against manufacturing defects. This warranty does not cover damage due to misuse, wear and tear, or unauthorized repairs.

• For repair services outside of the warranty, additional charges may apply.

Intellectual Property

• All content on the Dhumra Diamonds website, including images, text, logos, and designs, is the property of Dhumra Diamonds and is protected by intellectual property laws.

• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

Limitation of Liability

• Dhumra Diamonds is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our liability is limited to the purchase price of the item in question.

Governing Law

• These Terms are governed by the laws of Meerut jurisdiction, without regard to its conflict of laws principles.

• Any disputes arising from these Terms will be resolved in the courts of Meerut jurisdiction.

Service Availability and Modifications

• We may amend these Terms at any time by posting the updated terms on this site. It is your responsibility to review these Terms periodically.

  Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently to stay informed of any changes, as they are binding on you.

  By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms or require further assistance, please contact us at: Contact Us

Thank you for choosing Dhumra Diamonds. We appreciate your trust in our brand and look forward to serving you.