At Dhumra Diamonds, we aim to provide a seamless and luxurious shopping experience for all our customers. Below is our shipping policy to ensure clarity and convenience:

Free Shipping

We are delighted to offer free shipping on all orders, ensuring you receive your exquisite diamonds without any additional shipping cost.

Processing Time

• Orders are typically processed within 14-20 business days after payment confirmation.

• Customized or made-to-order items may require additional processing time. Specific details will be communicated at the time of purchase.

Delivery Time

• Domestic deliveries usually arrive within 4-8 business days from the date of dispatch.

• International deliveries may take 7-14 business days, depending on the destination and customs procedures.

Shipping Carriers

We partner with reputable carriers to ensure your package arrives safely and on time. The carrier details and tracking information will be shared once your order has been dispatched.

Order Tracking

• Once your order has been shipped, you will receive an email with a tracking number and a link to monitor your shipment.

• If you have any questions about tracking, please contact our support team at  contact us.

Shipping Address

• Please ensure your shipping address is accurate and complete. Dhumra Diamonds is not responsible for delays or delivery issues due to incorrect or incomplete addresses.

• For security reasons, we may require signature confirmation upon delivery for high-value orders.

International Shipping

• We proudly ship worldwide. However, please note that import duties, taxes, and customs fees are the responsibility of the recipient and may vary by country.

• We recommend checking your country’s customs policies before placing an order.

Insurance and Packaging

• All shipments are fully insured for the value of the items.

• We ensure discreet and secure packaging to protect your purchase during transit.

Delivery Issues

If you encounter any issues with your delivery, such as delays, lost packages, or damaged items, please contact our support team immediately at contact us. We will work promptly to resolve the matter.

Thank you for choosing Dhumra Diamonds. We’re committed to making your shopping experience as exceptional as the diamonds we offer!